Bharathi airtel
Deduction for services that I've not subscribed

To the concerned,

My number is 9611541675.

Airtel is deducting from my balance Rs 2/- everyday for services that I have not even subscribed.

Yesterday (16th Dec), I received a message saying Rs 2/- has been deducted for Kannada Movies MMS subscription. I never activated this service.

I called 198 customer care to get this de-activated but no amount was recredited and the service was also not cancelled.

Today (17th Dec), I received another message saying Rs 2/- has been cut for MMS subscription. Again, I never activated this service and neither did I go to Airtel Live to browse.

The customer care representatives are also incompetent in answering my queries. The are useless.

One Mrs Sangeetha, Mr. Diwakar (supervisor) are also useless in answering my queries.

I want a speedy solution and also a recredit of Rs 4/- which Airtel has cut from my balance un-necessarily.

I will write to Consumer forum is this problem is not solved.

--

Arjun

91 9611 5416 75

Company: Bharathi airtel
Country: India
State: Karnataka
City: Bangalore

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