Bharathi airtel ltd
Excess Billing

Respected Sir,

I Mrs. Nirmala has been using 9901847777 thru Airtel moblie services for more than 3 Years. And every month there has been excess billing. Even after repeated complaints registered at Customer Support Dept there has been no action taken. And my usual out going calls are local but the detailed bill reflects some unknown outstation Numbers.

Even after all these issues I was making the payment in full.

Since things are going out of control I had not made the payment for 3 months for the amount Rs.3225.

Finally Mr. Prakash (Airtel Compaly Representative bearing Mob No.9980974917) approached me to sort out the issue and said would give Waiver of Rs.645.00 and said would change the same Number for PostPaid to prepaid and had collected CH No. 604406 for Amt 2580 dated 31st Jan drawn on State Bank of Mysore Kengeri satellite Branch vide Acknowledge Receipt No.657300. He committed the change over from PostPaid to prepaid is 24 Hours.

Later when called up Airtel on 1st of Jan for the update on this process I was told until and unless I pay the entire Amt of Rs.3225.00 the Number cannot be changed.

Out of Frustration I have given stop payment for the cheque.

Kindly consider this complaint and provide me Justice.

Yours Truly

Nirmala M

Company: Bharathi airtel ltd
Country: India
State: Karnataka
City: Bangalore

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