Airtel
Bulk messages

Dear Sir,

I have been complaining for Bulk messages I receive since March 9th March.

After the complaints (for which I have to pay for the call charges and the executive will make you hold the line quite long and the executives have a typical evasive answer),

I receive a text message from 121 with a complaint number after the calls.

This are the following Complaint numbers/ messages I have received:

F 833299192 Dated 9th March

36817581 Dated 9th April (which says We will get back to you by 25th April something which never happened)

36817581 Dated 13th April (NDNC investigation have been completed. No action taken as the 45 Day wait period is not over yet.

37389861 Date 13th May (We will get back to you by 25th May 11:28:47 )(see how precise deadline's been mentioned)

F 865403386 Date: 13th May (Ref no for any future interaction)

When I dint receive any calls from Airtel, I had called up today at 12:26 PM, after talking to the clueless executive, she told me sweetly if I have waited for so many months, I can wait for another 4 hours and the matter would be resolved. As usual no one had bothered to call.

Now who's mercy should I ask for to get me out of this bulk SMS mess and how long do I need to wait for the so called investigation to finish.

One last question DOES DND REALLY WORK OR IS IT ANOTHER FARCE CREATED BY TRAI OR ITS BEEN DELIBERATELY SABOTAGED BY THE SERVICE PROVIDERS FOR THERE CASH REGISTER RINGING?

Hoping to hear from you soon.

In anticipation

Subhamoy Das

9811225648

Company: Airtel
Country: India

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