Bharat sanchar nigam limited
Deactivation of music on demand on 07178288178

Dear Sir,

I have been using BSNL broadband for the past 6 months. My BSNL landline number is07178-288178.Till now i was happy with the billing of BSNL. But last month i saw that an additional amount of Rs.149/- has been charged against MoD (Music on Demand). When enquired at exhange, they said its from bsnl.hungama.com. I am tottaly not aware of this service and i called up hungama.com customer service and understood that the service was not activated without my consent, neither i didnt get the activation details for the said service.

I really dont know why i am suppose to pay for something which i havent subscribed.

For the past one week, i am trying to escalate the issue with support.bsnl@hungama.com, but i am not getting a proper reply from them.

It would be really appreciated if you can take an action on this, as i feel it really humialing (even though the amount is small). It really kills the reputation of BSNL.

Thanks in advance.

Rameshkumar Durge

Company: Bharat sanchar nigam limited
Country: India
State: Maharashtra
City: Chandrapur

  <     >