Bharti Airtel
Wrong Billing

Telecommunications

On 17th April I subscribed to a 2G internet pack of Rs. 10 which offered me a 100MB of usage for 1 day. I got the confirmation message at 1:21 p.m. and then I reseted my Internet Usage meter (LOG option) in my mobile to "0" (zero) Then I started using internet. At first I tried to check and I used a few MB's which cutted balance from my main account. But I neglected it. And then till 1:41 I used 20 MB's of data and then I recieved a message that I have 0.00 MB left and Rs. 0.00 left. Please check this.

I would like to mention that they had just returned me my Rs. 45 in such type of case only and I did went to customer care about it but every time I tried to connect they gave me a message like to know balance call... and I fell like they're teasing me. My number is 919162619975.


Company: Bharti Airtel
Country: India
State: Bihar
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