Bharti Airtel
SMS charge

As per the New Rule, we can send only 100 free SMS's after that we are changed for every SMS. The Problem i'm facing is that Airtel is charging me 1 Rupee per SMS (after 100 free SMS's) though my Basic SMS charge is 25 paise. I tried calling Airtel but cannot find a satisfactory answer from the CCE's.

I have asked them to charge the basic cost but CCE's start giving me some stupid explanation. Please help me with this concern.

Company: Bharti Airtel
Country: India
State: Maharashtra

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