Bharti Airtel
Facing problem in cancilation of my airtel connection

AJAY BISHT

Telephone. No:- 011-45873365

Account. No :- 15696610

hello sir my name is AJAY BISHT . My Landline no is 011-45873365 and iam a regular user of several airtel sevices. I have an airtel broadband and fixed line connection from past few years ACC. NO.- 15696610 . but now i want to disconnected this connection due to Fair Usage Policy and my financial problem . so i called customer care centre on 12 th of MAY they told me that my connection will be disconnect in 7 days and my REF . NO is -1476025 . but from 12 may to 18 may CC excutive called me twice or thrice a day and gave me suggestions for change the cancellation but i told every time that due to FUP and financial problem iam not able to continue this connection . some time excutives are very rude and misbehaving to me . and today is 21 and I again called to Customer care for asking, why is so much of delay in disconnection .but they told me that on 18th of may i told thier excutive that continutaion of my connection but the fact is that i never told such a thing if u can plz check airtel recordings. And again they gave me another REF no. which is .-203194473 and they gave me another 7 days. PLZ do some serious and necessory actions Iam very much fed up this is not a right way of treating customers. And if u can PLZ forward this to MR. SUNIL MITTAL which is the chairman of Bharti Airtel Group India.

Company: Bharti Airtel
Country: India
State: Delhi
City: North Delhi

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