Bharti Airtel
Not refunding the deposit amount nor communicating

Dear Sir,

This is regarding an issue with Airtel and their services. On 26th April I have requested Airtel to convert my pre paid SIM to postpaid connection and they agreed for that. They took 300RS deposit and gave a new SIM and said within 3 Days my post paid services will get activated. But this doesn't happen and after so many follow-ups after more than 15 Days they said my request is been declined. When I requested for refund they said I will not get refund or I will get it after 90 days. They always use abusive and offensive language in Airtel Ghatkopar east relationship center. Finally I have escalated the issue to Airtel Nodal officer but not got satisfactory response then I have escalated the issue to Airtel Appellate officer and send more than 15 emails but not got any proper response from them too.

It’s not about 300 rupees it’s all about services and the kind of language used by their relationship center people. I would request you to help me so in future any other consumer should not face such issue.

Thanks

My case number with Airtel is BAL|9892646771|1805201117931. Please help here

Company: Bharti Airtel
Country: India
State: Maharashtra
City: Mumbai City

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