Bharti Airtel
CHEATING AND HARASSMENT BY AIRTEL AND AMBA BPO.COM

I had applied for a new connection which was installed on 27th November with number 01145013397. One Mr. Abhay Singh, Sr. Sales Executive of AMBA BPO.COM, AIRTEL's authorised direct sales associate called on us, filled the enrolment form and took Rs.500 in cash as advance payment.

On 13th December our phone was disconnected by AIRTEL saying my cheque had bounced, whereas we never had deposited any cheque rather the payment was in cash. Only possibility is Mr. Abhay Singh AIRTEL/AMBA BPO.COM's offcial having replaced cash with his cheque which bounced. During my fight for getting my connection restored Mr. Abhay Singh asked for another Rs 500 in cash for deposit with Airtel with the promise that earlier Rs.500 would be settled later.

I have written numerous mails to Airtel but till date AIRTEL has failed to address the following issues :

1. I have not heard any comments from AIRTELon wrongful DISCONNECTION of my phone for many days. I am entitled to compensation for wrongful disconnection.

2. I have not been given/returned the CHEQUE in question which AIRTEL claims I had submitted and had bounced. If it was my cheque then AIRTEL must return that to me since they have got their payment due from me in cash.

3. I have not been informed of the action AIRTEL was supposed to start against AMBA BPO.COM which is indulged in cheating and harassing customers in their name, as in the present case cheating and harassment happened to me.

4. As regards the money AMBA BPO.COM has got from me for restoration of the connection, I hope I will be able to recover from them once AIRTEL hands over the abovementioned bounced cheque to me.

5. If there is no such cheques which had bounced and AIRTEL staff had messed up the matter resulting in disconnection, an apology from AIRTEL side is due alongwith compensation for the days I was subjected to deficiency in service from.

MAROOT SACHDEVA

Company: Bharti Airtel
Country: India
State: Delhi

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