Bharti Airtel
Unwanted charges

I am a customer of bharti Airtel Company since last 5 years as a postpaid mobile user but now a days they are cheating their customers to impose unwanted charges in the name of download charges, as I am using Nokia N-8 handset and sometimes when I start GPRS in the handset the unwanted chargeable link appears on the page and without a click or any confirmation that the game is to be downloaded or not it hits the site they send the message to the consumer about that the Rs. 99 is charged to you for the game downloading that was never downloaded on the mobile.

when I complaint about this to 198 (03:45 pm on 08/02) Mr. Vikas Kumar Mishra, Executive did not record my compliant and denied to exempt this charge from my bill and instead of trying to help me he warned not to call him for that type of compliant.

I also called to 9928034865 as Mr. Mishra said me to do so but all it was also disappointing.

So I am requesting to please don’t behave like this to your customer’s as its deteriorating the image of yours and compensate this amount from my bill.

Thanks

ML Bundela

Mob:9928005255

Company: Bharti Airtel
Country: India
State: Rajasthan
City: Jaipur

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