Bharti Airtel Limited
Misguade a customer's

Dear Sir,

My Name is Ravi Soni and My mobile number is 9958771535 and i hear a Scheme in airtel Customer Care Number (121, 12131). (airtel is not mention this scheme for some selected customer's and recharge after you will get the massage for airtel side) in this scheme you will recharge on Rs.78/- and get 1 paise STD or Local in airtel network and 1.2 paise in other networks and get Rs.70/- Talk time so i recharge on Rs. 78/- on easy recharge on 13/12.

But the scheme is done and my talk time value is Rs. 0 so i will call to customer care executive and tell my problem to Mr. Deepak - Ref No is 21314474200. Mr deepak is guide me to please wait for 24 hours the scheme is update and your balance wiil reach to you but after 24 hours my balance is Rs. 0 . So i again call to customer care executive and talk to Mr. Upendra & Ms. Veena so he and she misguide to me and tell me why are you recharge it because this scheme is not for you. so my question is this if the tool free number 121 is speck the scheme for all customer's freely and with out any condition so who will be responsible for the mistake. Ms Veena is tell your problem is solve after 24 hours second Ref No is - 31314300874 and your Talk time value will get back to you.

I request you to Bharti Airtel Limited dont misguide to the customer's and solve my problem.

Thanks & Regards

Ravi Soni

9958771535

Company: Bharti Airtel Limited
Country: India

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