Bharti Airtel Ltd
Mobile Number Portability

I have 2 airtel postpaid connections. The numbers are:

9998601026 & 9998029876

Because I want 3G and also because of network problems with Airtel, I wanted to port out to Idea with my same numbers.

I requested 3 times with the procedure of port out, but every time, Airtel rejected it because of some or the other reason.

First time, they said "because the numbers are in CUG, it can't be port-out"

Then, I went to the Airtel office (Paldi, Ahmedabad) and talked to Mr. Sameer. He asked me to fill two forms and sign them. Then he assured me that now there would be no problem in porting out.

After this, I sent the port out request 2 times and still the customer care people are telling that my numbers are still under CUG and cant be ported out of Airtel.

Also, after I filled that form to shift my CUG plan, they have automatically closed my GPRS plan (99rs. for 2GB) and they have charged around Rs.2550 for data usage... if they are changing my GPRS plan, they should inform me atleast by sms... so that i can stop using the internet on it!

Every time I call their customer care 121, they are giving totally different answers... please get me a resolution!

Company: Bharti Airtel Ltd
Country: India
State: Gujarat

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