Bharti Airtel/Mobile
Phone disconnected without any prior intimation

Telecommunications

Hi

This is in regard to my number 9810232369 which is still not working after submitting all the required documents on time to your airtel service centre on Tuesday.

This is the worst customer service I have ever received from Airtel in last 10 years.

I need someone from Airtel to look into this case on priority or I am afraid i need to push this further and take help of my CA for further action to be taken.

1. My number was sent to safe custody without any prior information send to me through SMS letter phone call.

2. I have been paying the bills every month online ECS but still my number was disconnected without any reason.

3. I was promised on Tuesday that my number will be activated within 04 hrs min and max 24 hrs. Today is Thursday and still my number is not working

4. I was asked to clear the current month unbilled amount which I did on Tuesday itself but still my number is not working.

5. Whenever I call your 121 nobody understands or read the previous notes and ask me always to send an NOC which was already sent by the corporate last week... But still NO US and my number is not working.

I really do not think of any reason of delay and need an resolution ASAP!


Company: Bharti Airtel/Mobile
Country: India
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