Bharti Airtel / Mobile Service
Mobile Number Portabilty Code Not Issued

My Mobile number is 9810940472 (Pre Paid), I am using this number from last 5 year approx, from November I ma trying to change my services from pre paid to post paid but I refuse three times from Airtel Outlet at Laxmi Nagar by saying that we are not able to do that because of customer identification process is going on.

Now I am trying to get portability code, I have been send around 52 messages and 8 e-mails regarding generating the portability code but none code have been issed to me.

I interact with thier Customer care on 198 on 27th January and brief my above

said problem, and Mr. Vinod form Airtel said that it is an Technical problem

and this will resolve by next day at 4:30 pm (Request Ref.

No:-CUNRM20128157559), none of a solution I found.

On 31st January I again talk to Ms. Sakshi and she is not able to answer

my quarries so she transferred my call to Ms. Harinder and she again promised

me that after 72 hrs you will get the Portability Code (Request Ref.

No:-CUNRM20131276224).

Mr. Salim Hasmi (Appelate Officer) called me and brief me about thier technical problem and assured me that problem will rectified by 17th Feb but problem is still pending.

Company: Bharti Airtel / Mobile Service
Country: India
State: Delhi
City: East Delhi

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