Bharti Cellular Limited
Charge for a promotional offer without permission
- 11-10-2010
- 331
My Name is
On November 9th at 11:31 PM iI received a massage informing that I have been charged for Hello tune activation.
Today when I compaint about the same in custommer care they tell me that you have pressed '*' and '9" buttons on your keypad when a promotional call for Hellotune from company. But I hasd not received such a call even. Also my call log dosent show it.
The company charged me for the offer without my permission.
I hope you will help me for taking refund from the company.
This service provider has cheated me second time such a way.
Custommer care supervisor behaviour was very rude in response of the compaint.
My name is Samir Gohel
Cell No. 91 9974421433
Company: Bharti Cellular Limited
Country: India
State: Gujarat