Airtel
Mannerless Customer Care Representatives

I called up 198, the complaint number for airtel, and started speaking in Marathi.

The representative wanted me to speak in Hindi.

I requested him to speak in Marathi as it is the state language of Maharashtra.

He told me to call back and hung up on me.

This is utter disrespect towards the customer. I am thinking of disconnecting airtel and would never recommend anyone to buy a new airtel connection. I have been an airtel customer since 6 years and this is total disgrace.

Company: Airtel
Country: India
Site: www.airtel.in

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