Reliance India Mobile
Misbehaviour of the Deale

Whom so ever it may concern.

I have a reliance mobile phone under Life time scheme with installments. I need to pay Rs. 90 every month to keep my phone active. This time, Nov 19 was the due date to recharge with Rs. 90. & on 20th my incoming/outgoing calls were barred but I went to reliance Exclusive outlet at Rajajinagar Bangalore on 1st Dec. 2006 and paid Rs. 90 for the recharge.

I was told, it will happen in another half an hours time, so I left for home from there. I didn't get any message and on checking the balance I found it is expired on Nov 19th and the balance is Rs. 80 . I waited for another two days for the phone to activate incoming/outgoing calls. the phones state was same but my currency had come down to 0.0 (Zero). I thought as there is delay happened in recharging my currency must have gone to zero.

About this when I went to the same dealer and asked on 5th, he realized that he has not recharged. so he admitted his ignorance and recharged on 5th Dec. 06. (for which I had paid on 1st Dec) My incoming calls got activated but my currency?

When I asked them about this currency, they gave very irresponsible answers. During this discussion, they looked me down as I'm asking about Rs. 80 (Eighty). I was insulted in front of all the customers they had, I was assaulted, man handled and also asked to go out of the shop.

My question is, does the amount I have lost, matters to get the justice? I Think if Ambani's didn't value a rupee, they wouldn't have become the richest.

I regret to have Reliance Mobile phone because of such rude/ill-mannered/boorish dealers.

Company: Reliance India Mobile
Country: India

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