BSNL 3g prepaid mobile
BSNL 3G Prepaid mobile online recharge issue

Hi,

I'm a BSNL 3G prepaid customer since last 3 months with mobile number 9483196391. I did a 3G data recharge through online portal http://portal.bsnl.in/rc/aspxfiles/login.aspx for Rs.222 (as listed in Karnataka bsnl website also).

I got a transaction successful message and also got a SMS saying it is recharged with below transaction ID TXE0110201000245 & reference/Receipt number 66666131897.

But still for internet usage the amount is getting debited from my main account. I lodged a complaint with number KT0110109587.

After 5 days BSNL customer care is telling 3G data recharge is not possible through online portal and the message would have come by fault and they cannot refund as well.

Can anyone please help solving this issue? Any higher up contacts?

Thanks,

Sathiya

Company: BSNL 3g prepaid mobile
Country: India
State: Karnataka
City: Bangalore

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