BSNL
Wrong Billing

I have BSNL Broad band connection with the telephone Number 040-27610372. I have signup with the BSNL games which has the one month trail period. Since i am not satisfied with that, i have requested for UnSubscription From BSNL Games. But BSNL is keep sending Rs.200/- additional amount for Games plan. I have called customer care number at 040- 27547800, customer cared executive is too rude and give reckless answers. She is scolding line any thing and asking me to disconnect the service.

I have receive the following e-mail message after UnSubscription From BSNL Games plan:-

Dear 27610372,

We have logged your request for unsubscription from GoD Service and your Games on Demand account has been closed.

Our Team will get in touch with you with in 48 hours of working days to know why you have unsubscribed from the service.

Please coordinate and this will help us to improve the service.

Regards

BSNL Games On Demand Team

Company: BSNL
Country: India
State: Andhra Pradesh

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