BSNL
IRRELEVANT DEDUCTION OF BALANCE

I HAVE NEVER SUBSCRIBED FOR CRICKET SERVICES THROUGH MY MOBILE SERVICE PROVIDER BUT BSNL HAS BEEN DEDUCTING RS 30/- EACH MONTH FOR THIS CRICKET ALERT SERVICE.EVEN IF I HAD SUBSCRIBED IT UNINTENTIONALLY THEN HOW COME THE SERVICE PROVIDER RENEWS THE SERVICE EVERY MONTH WITHOUT THE CONSENT OF THE CONSUMER .THIS IS PURELY A CASE OF IMPRPOER DEDUCTION OF BALANCE BY THE NO 54000030.EVEN AFTER COMPLAINTING MANY TIMES TO THE CONSUMER CARE NO PROPER ACTION HAVE BEEN TAKEN AGAINST IT TO STOP THIS SERVICE EVEN AFTER FOLLOWING THE INSTRUCTIONS OF THE CUSTOMER CARE.

Company: BSNL
Country: India
State: Jharkhand
City: East Singhbhum

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