BSNL
NON-SURRENDEING OF WLL PHONE

Sub- Non Surrendering of WLL Phone

Dear Madam/Sir,

It is my obligatory duty to inform you that my dependant father (Ratnakar Maharana) is a consurmer of BSNL, Cuttack (WLL Ph No.0671-2382974) since Dec. Till recently due to frequent network/customer service problems and massive uses of mobiles we plan to deposit/surrender the above mentioned phone to SDO, Banki, Cuttack. But all our efforts failed because of silly excuses by the bsnl staff of Banki telephone exchange. The dealing clerk advised us to talk to SDO/JE. When we approach JE he told us to approach to SDO. We have visited 10 times to meet SDO, but he is always out of station duty (as told by the staff of Banki Ex) and rarely turn up for his obligatory duties. Finally we tried to contact him on phone. Out of 50 calls he once attended one call and told us to do the needful but nothing he did for us. Till date the matter is pending.

I, being a defence serving personnel, get a chance to visit home only once a year. My old and allied father have left the hope for getting a surrender certificate from BSNL. We have already deposited the equipments much before and recently one Mr Arjun (temporary staff) is telling us U have not deposited the equipments.

It is my painful duty to request you to interfere in the matter and do the needful for which I will be ever grateful to you.

Thanking you sir,

Yours' sincerely,

Kartika Ch. Maharana

Date: 29 Aug

Company: BSNL
Country: India
State: Orissa

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