BSNL
Complaint against Wrongly Deduction Of Balance

I have launched a complaint in 7th Oct., Complaint ID:6169569

My problem was &&- I recharged my mobile with 500/- on 29/09

so in my mobile bsnl to bsnl local & STD both are free, but suddenly

on 07/10 afternoon when I call one BSNL STD no in Jharkhand, bsnl

wrongly deduct my call charge 1.20 per min which is free for me

actually... total 20/- Rs was deducted from my balance, but

BSNL not refund that money...

Repeatedly I launched that complaint on 12/10 and on 23/10

but that is not solved till date and till now customer tells me to

wait...

Recently on 23/10 which I have launched, details is as follows...

(Mob no-9475323115, Complaint ID-6265979).

this is also not solved. I know it will never be solved.

Customer Care of BSNL is very bad. They does not work properly. Always

they tells false words. They are lier.

Please do something..please please please

Yours' Truly

Bappaditya Pal

Company: BSNL
Country: India
State: West Bengal

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