BSNL
Snl 3g service

Hi All,

I would like to log a complaint againist the bsnl 3G and customer care

call back services based on below reason

*Problem Description:* Internet connectivity problem since 10 days.

My name is srinivas thadem and my 3G terradata data card number is 91-94944

-37531. I have purchese data card 5 months back and it was working fine when

i was using in Andra Pradesh. But it is not working properly when i am using

in MAHARASTAR, Pune District. I am getting connectivity problem frequently,

and I called to customer care people many times but there is no

response and no solution from the customer care people. Many times they kept me on hold for 38 minitus and 50 minutes and after that they used dissconnect. and one importent hing is basnl is providing the call back service from the customer care but it is not following the same. they are cheating the people. The major problem is connecting to customer care people is very very

difficult.it is taking so much time nearly 1-2 hrs. And one more thing is I

am calling from maharastra so it is paid call.about call back service this

is also never and ever worked. I have tried many times from

919730985380, 918055243325 and finally from data card number 91-94944

-37531 but till today i did not get any call from bsnl customer care

reagrding my issue. I have spent around 150 rupees to call the customer care

eventhough my problem is not get solved till today. the numbers are

18001801503 and 1500, and 919440024365 are not use full. Please if you are

using bsnl service and try connect from your mobile so that you can come to

know what is the problem the people are facing to connect customer care.

But I came to one thing practically why the people are not prefer to use

bsnl service, beause of the bad srevice and irresponsibility.

None of the toll free number is working prperly and noe of the customer care number is working properly

please consider my request and provide the complaint number.

For further communication please contact me on 919730985380

Regarding

Srinivas thadem

Contact No: 919730985380

Company: BSNL
Country: India
State: Andhra Pradesh
City: Karimnagar

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