BSNL
NORMAL CARD DISPLAY LIFE TIME CARD

Respected Sir,

I have bsnl mobile number 9429417653

It is normal prepaid card but in your system it shows as a life time card. I have called 2-3 times to bsnl care, they replying that your card is life time.

I have done recharge in may month of Rs. 19 for Life time from normal card

Than between 15-20 august I have called in bsnl care & request for normal card, I received SMS after 2 days that your card is normal

Than I recharged with Rs. 110/- & got validity 21-08.

Recently I have added two land line number for FF (Friend & Famiuly) Scheme. in which I found that 0.30 paisa deducted instead of 0.20 paisa. Hence I called to BSNL care, they give me answer that your card is life time card.

How is it possible?

Once recharge of Rs. 110/- & got validity of one year than my card is life time??

Today 04th feb In any life time card, maximum validity given is six months from last recharge. Suppose I recharged today than also my validity will be 04- august.

At the same time, My sim card expiry date is 21-08 & it is due to normal card & recharge of Rs.110/- on your august month scheme. (GET 1 year validity & full talk time on Recharge of Rs. 110/)

So I request you to update your system & give right status of NORMAL CARD with expiry date 21-08.

Regards

Company: BSNL
Country: India
State: Gujarat
City: Rajkot

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