BSNL
MASTI PACK ACTIVATION WITH OUT CONSENT

Sir,

I got message 56505 on 02-09&-quot;Thank you for continuing monthly masti service. You have been charged Rs.5" on my bsnl No. 9447275097. Which I have never subscribed. I have registered a complaint at 1503 (bsnl complaint registering sms No) but there is no response from bsnl.

So i have tried to cancel the subscription by sending sms

"CAN MASTI" to 5605

and the reply was

"To confirm your subscription cancellation reply with "CAN MASTI YES"

so i replied.

"Thank you for using our service. your unsubscription request has been accepted"

The subscription was cancelled but they have charged Rs.3 for each sms.

Total loss is Rs. 5 3 3 =11

This is an illegal and fraud. Is there any chance i get my money back and make sure that they did not activate such packages without consent.

kris.

thanks

Company: BSNL
Country: India
State: Kerala
City: Thrissur

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