BSNL
Stop radio service

My mobile number is 91 9421594823. I received the Message from 2 year back, that I have been "Successfully" charged 19/- for unwanted Radio Service.. that too without my concern. Atleast I did not expect this kind of cheap tactics by Public sector company like BSNL. From then I have been charged 19/- each month (i.e., Rs. 556/- till Dec. 2011).

When I contacted the customer service center regarding this issue, they give me a reply that, I pressed some buttons while talking to somebody and that’s the reason for enabling the Radio Service... Ridiculous...

In November i also make complant in Jalna BSNL office to stop this service. The consert officer assured me that from next month It will be stop.

Dear BSNL, Even if any type of such arrangement is there in your system, it is your minimum responsibility to send a request to me for confirming weather this facility enable or not.

Further whatever procedure they gave to unsubscribe from this scheme simply did not work. So, I here by request the concerned authority to take action against such schemes and refund my Rs 556/- talk time. Also unsubscribe me from this service.

Company: BSNL
Country: India
State: Maharashtra

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