BSNL
Post paid connection blocked unlawfully

BSNL is worst ever mobile service provider!!! I have bsnl post paid mobile bearing number 9435890073 of Assam circle. My bills are paid duly on time. Earlier it was prepaid connection but every time money would have been deducted without usage and then I converted it into post paid but in the month of July suddenly my postpaid connection is blocked without any reason and after repeated visit to customer service I got the connection OK after 25 days of complain, they could not tell me any valid reason of blocking. Today i.e.21/01 at about 2.30 p.m. in the evening suddenly my connection is blocked and when someone calls me they get the response that this number does not exist. I went to the nearest customer service at Tele mart, Silchar, Assam at about 3.30 p.m and asked them what is the reason, they could not give me any valid reason and requested me tho change the sim card and informed me that my number will be reactivated within one hour and the fees for new sim will be charged in my next bill. But even after 5 hours of new SIM my number has not been reactivated. This is an unfair trade practice, deficiency in service and negligence in service by the BSNL.I request BSNL to reactivate my SIM immediately otherwise I shall have to suffer irreparable loss and injury and for which BSNL shall be bound to compensate me.

Company: BSNL
Country: India
State: Assam
City: Cachar

  <     >