BSNL
Not responding to the complaint

I have made complaint about my Land line number 04027171355, which is not working from, 06th Feb. I registered my first complaint on 06th Feb (Document No:15746035100), second complaint made on 09th Feb (Document No:15768395063), Third complaint made on 10th Feb (Document no:15773981750), Forth complaint made on 12th Feb (Document no:15777813916) and final and fifth complaint on 13th Feb (Document No:15780496836) through 1500 customer care service, but when ever i made a complaint with in 12 hours time i'm getting a sms stating that " Your complaint has been closed". Employees from BSNL are not even attending the problem, without our confirmation, that complaint is being closed by the people. without visiting the location, they are writing a remark"Door Lock".

I request E-Consumer forum people to help me out in this regard, and requesting you to instruct the BSNL department to not send any bills for this phone problem period.

Regards,

P. Suman

Company: BSNL
Country: India
State: Andhra Pradesh
City: Hyderabad

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