BSNL
Over billing of 3g service

Espected sir,

11205518. i use bsnl post paid, mobile no 9418454792. account no is 11205518. my problem is that i had subscribed for 3g network plan of rs 150 for 1gb 3g data plan. i use the govt plan no. this time i was issued a bill of rs. 3899.00 dated 7/7.

my previous bills were around rs 500-700/month.

i was charged in excess of the 3g plan i used over the 1gb data.

sir, i was never notified that i had exceeded one gb data usage and when i had exceeded the limit of one gb, the internet services were continued and charged for. my plea here is that when i exceeded one GB, i was not notified services were continued without intimation overcharged for the extra data usage without my knowledge.

i was shocked to see the bill of rupees 3899.

kindly help me out and adjust the bill with bsnl.

Company: BSNL
Country: India
State: Himachal Pradesh
City: Mandi

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