BSNL-CELL ONE
Deducting balance for a service not activated by me

I have got the service of bsnl tunes activated on my phone. on 30nov i changed my caller tune but my balance got deducted 12rs for the new caller tune as well as 20 rs for the existing caller tune.

then on dec1 rs 25 were again deducted from my cell no. for monthly rental.

But the next day 30rs again got deducted from my cell phone for a service for which i haven't even requested or asked for. and still am getting messages from bsnl to recharge my phone by rs20 for the monthly rental for the tunes service although that amount has already been deducted.

I have called up the customer care twice but they are not giving any satisfactory response.

please take an action regarding it soon.

Company: BSNL-CELL ONE
Country: India

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