BSNL - CELLONE
Excess Billing

Few months ago I got very high bills first Rs. 2900/- approximately and the Rs. 7000/- approximately. I went to BSNL office and was told that I had sent SMS about 2-3 years ago to start 3G services. Since my usage was not there earlier I didnt get high bills. They showed my usage summary (I have not used as using 1.5 -2 GB on cellphone is rather difficult Nokia C6) I pad the same and gave application to discontinue 3G and confirmed the same 3 days later. 3 month went by properly i.e. Rs. 1200/- odd bills & now this month they show usage of 3.2 GB and have sent a bill of Rs. 8000/- approx.

I dont have such heavy usgae of the net. Even my broadband connections seldom exceed 1 GB usage.

Please tell me how to sort out this matter.

Regards,

Ashutosh Gupta

9422319150

agupta200@gmail.com

Company: BSNL - CELLONE
Country: India
State: Maharashtra

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