BSNL Excel Gold
Call charges in BSNL Excel

In BSNL web site it is mentioned under the prepaid tariff page in section Balance based charges; that if we maintain a minimum balance of 5000 then the call charges per minute with in the own network is 20p/min.

Iam maintaining a minimum balance of 5000 for the past three months and iam in Excel gold scheme, but my outgoing calls are not being charged as has been mentioned under the balanced base charges option.

When i spoke to the customer care 3 to 4 times each one of the executive is giving me a different answer.

Company: BSNL Excel Gold
Country: India

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