Tata Docomo
Alance deduction and no support from customer care

Hello sir/Ma'm,

I am Tata Docomo user since its started in Madhya Pradesh, but since 3 days i am having a major issue of balance deduction for internet browsing

that i am not using even, daily i loss minimum 15-20 rupee for internet browsing even i never open browser or any application and even i have deleted all the

internet setting/access points 2 days before but still its deducting, even i have applied for 3G deactivation but i don't think so its done yet but i have put my phone

on 2G mode without any internet setting but still my balance is deducting and its been 3 days i am continue calling for same complaint but your customer

care executives and supervisor just blaming me for i am using internet through divein and for that my balance is deducting but honestly even i am not having internet

setting, more then 10-15 times i called to your 198/121 number but getting same response but no solution, in 3 days i have lost about 60 rupee from my balance and its

still going on, if i am sleeping and when i wake up i see a flash massage of balance deduction of internet browsing, its just deducting anytime even when i inserted

my sim on black and white without internet phone... this is my humble request to please short it out what is wrong with my number and why my balance is deducting.

My number is - 91-9039786121

Company: Tata Docomo
Country: India

  <     >