BSNL Hungama Music
Bill charged illegally

Dear Sir,

This is to let you know that my BSNL landline no is 033-25021743 with broadband service. My BSNL customer ID is 0301200004441.

I have paid the bill till Dec. But as I received the January bill, I see that an additional charge for "Hungama Music" has been deducted from 30/9 as follows. I want to let you know that I have never ever subscribed for Hungama music, hence never used it.

Hungama Music Charges

Till 30/9 79.47/-

31/10 149/-

30/11 149/-

31/12 149/-

31/1 149/-

Few months back, I got a call from Hungama Music Customer care stating me that they have launched the site, their facilities etc etc. But I never asked them to subscribe myself over there. Then how can they subscribe me without my permission? This is very disgussting as well as harrassing for the customer.

I met with Senior AO, Bhatpara Exchange, But he told me that I have subscribed myself for Hungama music on 15/9. I am surprised that how it was subscribed when I am not at all aware of it. I came to know that they have even used my email-ID, Mobile No, (which I have provided during BSNL broadband registration only) during Musical Hungama registration.

Besides so much of competitors in telecom and internet service provider in the market, customers like us are still stucked with BSNL over years, only because BSNL is reliable and reputed. But do BSNL really providing reliability to the customers like this? Charging illegally, cheating the customers?

I won't be able to pay this extra amount. Please take necessary actions for BSNL Hungama Music. They used to cheat like this to many of the BSNL customer.

--Papiya Paul

Company: BSNL Hungama Music
Country: India
State: West Bengal
City: North 24 Parganas

  <     >