Bsnl kerala
After 19 days MNP not done

I have a Reliance GSM connection. After the launch of MNP I would like

to change my cell number to BSNL.Because the Reliance GSM network have very low inbuilding coverage in my location (Arthunkal). I had already submit the

Address, Id proofs and photograph in BSNL office Cherthala on Thursday 2nd

February@ 01:40pm. After seven days my reliance GSM number is migrated to BSNL network but I can't get any incoming calls till now in that number. And the out going call is active in the new BSNL SIM and my old RELIANCE GSM SIM???

Then I went to BSNL office Cherthala for complaint the same. They collect all details but there is no solution. I have also complained via the customer care number in Cherthala. But they don't rectify the problem and not take any action and I get very BAD support from there!! (This is a pathetic condition of BSNL services in this competitive time). I'm work with Reliance Communication and compare to BSNL we give better customer support. But due to the inbulding coverage (because the freequencies of BSNL and Reliance GSM are different) is very low in my area and the 3G network;that I think to change one of my Reliance connection to BSNL.

Due to this INCOMING not received issue I can't use my number.

Now I think to change the number to the home network (Reliance) because the calls are very important for me..

PLEASE NOTE: Before the migration to BSNL all customers "think Twise" because the customer care support is very poor!!

-Bibin

Company: Bsnl kerala
Country: India
State: Kerala
City: Alappuzha

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