BSNL Landline
Reconnection Delay

I have a BSNL Landline with tel no 0832-2857193 which is in my Ex husband's name. After the death of my husband i was out of my house for a couple of months to cope up with the loss. I am a 69 year old widow now and i have been visiting the Madgaon telephone exchange for reconnection but they ask me to get an application signed by the holder of the phone i.e my late Husband Mr. Thomas Pereira. Since I am not able to get his signature they asked me to fill uo some forms which have to be notarised by a lawyer. I did the same and went back to them. Now they ask for proof that I am my husbands wife and also an affidavit if I am not able to produce a marriage certificate which was solemnised 50 years ago. I am still without a phone and i live alone in my house which has no proper mobile coverage too.

BSNL now has posted losses for which the above example is sufficient proof. If procedures of reconnecting a line at the same premises is such an issue. I would like to know how best I can get my phone reconnected.

I would be writing to the telecom ministry at delhi too about my plight and the harassment meted out to me.

Santana Pereira

Company: BSNL Landline
Country: India
State: Goa

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