BSNL Mobile
Deducted balance without any subscription request

My bsnl no.9413227956 received a massage of subscription of MIMOBITV service and balance of rupees 40 deducted for thaton 28th july, but actually I have not requested for that. I called Immediately customer care (1503) for the matter and unsubscribed by sending a massage, but care person refused to make complaint as the details were unavailable. After that my no. was made blocked to call care, so that day my complaint cannot be registered.

Then It was registered next Day. I have also presented a written complaint in concerned office at AJMER . But till today no response is by their side.

Secondly my balance for rupees five was deducted without any massage. I tried to raise a complaint refused saying updates are not available and was asked to call after some time, when after sometime I tried to call care no. I was blocked to call care no.

The above incident shows that care person are not interested in solving the customers problems. And the company is clearly cheating.

Company: BSNL Mobile
Country: India
State: Rajasthan
City: Ajmer

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