TATA Indicom
Frequent outages, delayed fixes
- 01-28-2012
- 38
The landlines go dead almost every weekend. The call center folks are clueless as they say phones are functioning well according to their system status. There is no facility backened facility to forward the numbers for incoming calls when the phones are dead. Resolution times are given 24/48 hours. Customer is asked for the alternate number but no communication is done about the status. Overall, avoid if you have dependency on phones for your business.
Company: TATA Indicom
Country: India