BSNL Mobile
Charging money after sending SMS for free services

On 01.02.2010 I got an SMS from BSNL reading as - "BSNL Phone backup. contact sms pics all free. sms SUB to 58989." When I sent the required SMS, I got a message after 5- 6 hours - "Thank you for subscribing to phone backup. Fee Rs.30/- per month." Simultaneously I got second message - "You have been charged Rs.30/-for phone backup services." I registered a complaint with BSNL. They advised me to send SMS UNSUB ALL TO 5805129 to unsubscribe the service. When I tried to send the message several times, message sending failed appears. This is nothing but clear cut fraud first luring for free service and then charging without any authority. I request you to kindly look into the matter and got my money back.

Company: BSNL Mobile
Country: India

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