TATA Indicom
Plan change without notice & reason
- 04-30-2007
- 89
I had taken Tata Mobile with 'Unlimited free incoming' calls in the month of Nov 06. But within 5 months, my plan has been changed to only 750 minutes of free incoming. The same is a serious breach of trust as I was promised something at the time of subscribing to your services. After hooking the customer, you cannot change the basics of your plan. Further, the same has been done without any 'Written Communication', reasons or notice from your end.
To top it all, the customer care REFUSES TO ACKNOWLEDGE MY COMPLAINT OR GIVE ME ANY CONTACT No. OR EMAIL ID OF THE OFFICIALS TO BE CONTACTED.
I HAVE SUBMITTED MY COMPLAINT ON THEIR WEB SITE BUT HAVE STILL NOT HEARD FROM THE COMPANY
Company: TATA Indicom
Country: India