BSNL Mobile
Poor service

Subject: 3 yrs of problem; How BSNL getting quality service report in every 6 months, though not maintaining service quality; Where call drop is high;

Sir,

We have lodged a complaint for poor signal at our area Baguiati, Kolkata.

Docket No. 2778829 dtd 26/06.

Complain No. DOTEL/E/07705

DOTEL/E/00460

Just check the call details of 9531600680 at 19 HR to 20 HR on 10.5.11. and see how much call drops occurred.

The CGM on this time mailed a letter (PGRAMS case) noting that it will be cleared soon.

SDE officers also being contactd - they also assured that a tower will be built in Baguiati area.

WE had complained at least 8 times.

But, till now problem as it was.

We demand compensation for not availing service during last 3 years.

Area: Baguiati, Near Ganapati Vihar, Pubali, Aswininagar.

Within our house, no incoming, no outgoing in/from my 9433354477 impossible.

In the whole kolkata, no problem. Whenever, we enter my home, only missed call alerts arrived at my numbers- when anyone tries, it shows " not reachable". We can not call anyone from my number.

All the person, have switched to another provider. Only I, who loves you very much, can not switch to another.

Will it be solved? I am waiting for your solution.

Radha Gopal Basak,

Ministry of Finance, Retd.

Company: BSNL Mobile
Country: India
State: West Bengal

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