BSNL Mobile
Without request mymobitv connected and charged rs.40 per week

My mobile number is 8985200550. my balance was Rs.23.51 on 30.07.2012 at 01.08 AM. Recharged with Rs.220 as Topup from 9493066977 on 30/07 at 12:28:58 hours, net amount is Rs.195.8 and Balance Rs.219.31 with Ref. No.1202061141.Without my request or any other message from my mobile a message from 554471040 is sent to my mobile stating "MIMOBITV: Thank you for Subscribing All Channels/Week Rs.40/Week, To unsubscribe send MYUNSUB to 5544799" and Rs, 40 deducted from my balance. Then I contacted customer care on 30.07.2012 and complained about the matter. They have registered complaint and gave a docket number G30AP32040 and G30AP332001 at 6.10 PM on 30.07.2012. Immediately at 7.49 PM on 30.07.2012 a message from BT-APALYA stating "Your Request For Unsubscription is Done Successfully" flashed on my mobile. Again i my self contacted customer care personnel and they told that within 48 hours your balance will readjusted with Rs.40 which was deducted from my prepaid balance. But so far I didn't get my amount.

Please look into the matter and do justice to me.

Company: BSNL Mobile
Country: India
State: Andhra Pradesh
City: Mahabubnagar

  <     >