BSNL mobile service
Deduction of balance from mobile

Sir, my mobile number is 9496578202. i have taken bsnl connection somewhere in may or june with a expiry validity of one year. I have top up my mobile on 5th of jan for Rs 110 and got full talk time. I made last call from my mobile on 24th of jan and that time my balance was Rs 89. yesterday whan i attempted to make urgent call to my parents, the service provider (bsnl) says that your account has been expired and asking me to recharge my account b'coz my balance was showing zero. how it is possible b'coz i have not made any phone call in between as my this mobile handset battery was totally drained. when i approached customer care they are not entertaining me and kept me waiting for almost 45 minutes. i am frustrated as i couldn't make a call to my parents yesterday. please help

Company: BSNL mobile service
Country: India
State: Kerala
City: Ernakulam

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