BSNL Mobile service providers
Careless for cutomer complaints
- 10-13-2010
- 170
D/ sir,
I become very fade up for your response to customer complaints.
A] Since last 3 days i am contacting customer complaints of BSNL. Representatives are not attending the
call for average 30 mins. Then keeping call on hold, & call get disconnected. I become wonder Same is
the case for Executives such efficient executive how can control on down the line. Is there any one to
observe & control over this.
B] Under BSNL skim i recharge my mobile for Rs 786 got Top up 786 & 786 SMS free for 3 months.
but before finishing my 786 sms & validity period, BSNL started deduction of Rs 1 per SMS.
Kind request for your action immediately for refund.
C] You also started new skim for within the network you are deducting money for INCOMING CALLS?
WONDER (Refer mobile number 9421065260, & Complaints made for the same.)
My Phone number is 9423383260
Name: Dixit. R.P.
Company: BSNL Mobile service providers
Country: India
State: Maharashtra
City: Pune