BSNL- My WAY
Making fool by their agents

Dear Sir,

The My way agent (Sachin) is asking for the receipt of Rs. - however when he received the amount from myself he did not give me the receipt for the cash nor for the cheque, which he took for My way. This was only because of mutual trust. As a human being I made the mistake of trusting him and paid him without any receipt. When I raised the matter with BSNL the guest relations officer commented that it was the second time a similar charge had been brought against Sachin, however on the earlier occasion he had later paid the dues to the customer concerned; in my case however he refused. Later I found out that a modem had been picked up in my name from BSNL which has been charged to my account every month for the last three months.

I have also lodged a complaint on the same with the BSNL Guest relation officer, She called him and enquired but he then tried to resolve the issue saying that he would install a modem at my residence from his own stock, when questioned by the GRE on why he was ready to sympathize with me on the modem issue he said that he had a modem lying extra which he was ready to give me. Same was followed up by the GRE at the BSNL store in SECTOR 16 where the store representative said that he had given a modem in my name to Sachin; however Sachin started to dispute the same with the store rep as well.

Till date I have faced a total loss of Rs. - other than the modem charges which I am still paying to BSNL.

Regards

Narender Aggarwal

9811024475

naren2209@yahoo.com

Company: BSNL- My WAY
Country: India
State: Haryana
City: Faridabad

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