Bsnl prepaid
Wrong commitment about callrates

Dear sirs,

i am a consumer of bsnl prepaid mobile phones since it's innaguration. i always used to recharge my account with Rs 5500/- value. when i recharged my a/c it was commited me that my call charges would be 10paise/minute. to any bsnl no in haryana. but now bsnl has withdrawal the facility. it was intimated me by a sms that a new plan has launched in which you can make local bsnl calls with 10paise/minute.in that you have to recharge with Rs 39/- voucher but when i went for recharging with the same i was told that you are not authorised to avail this facility beacuase you are availing an earlier plan. my a/c balance is more than Rs 5000/- in my a/c. what type of benefits are provided by bsnl it is not known to me. in future i will never be a consumer of bsnl. instead of having a heavy amouunt in my a/c i am making my bsnl calls at 49paise/minute. it is a matter of great shame for bsnl. that is why customers are withdrawing bsnl in all cases.

Company: Bsnl prepaid
Country: India
State: Haryana
City: Ambala

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