BSNL PREPAID SIM
Failure of sim and inactivation of duplicate sim

I am using a bsnl pre-paid sim card #9493365434 which failed to work after about 1 1/2 years of use.

When I approached the local bsnl office at Puttaparthy, AP 515134 in order to replace the card which still has a balance of Rs. 480 and odd, I was told by the customer service officer, a Mr. Venkat Reddy that they had no blank sim cards and that I should go back after a week.

When I called the office after 3 days, another person told me that the blank sims were available. So, I again returned to Mr. Venkat Reddy on Saturday July 03 and filled up an application form for a duplicated sim with xerox of ration card and photo and old sim card. He then gave me the duplicate sim and told me that it would be activated after 2 hours. It is now Sunday evening, and more than a day but the duplicate sim is still unactivated.

My telephone number 9493365434 has been registered with banks and offices as my official number, so I am experiencing a lot of difficulty without this number. I visited the office in Puttaparthi two times, but still the duplicate sim is not working

PLEASE ACTIVATE MY DUPLICATE SIM AS MY NUMBER HAS BEEN REGISTERED AT VARIOUS OFFICES AND WITHOUT THIS NUMBER I AM EXPERIENCING A LOT OF AGGRAVATION

Company: BSNL PREPAID SIM
Country: India
State: Andhra Pradesh

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