TATA Photon Plus
Close of account

Hello Miss sughana shetty,

We already given the application (on writing) for closing the account on 5th Nov. They said that it will be closed. I thought that the connection is closed now. After some days later, we got the Bill from Tata Indicom. they said connection is not closed. i asked them and then said they will investigate. After so many reminders they come to us saying that connection is closed now and we dont need to give any amount because connection is already closed. few days back again we got Bill, saying we need to pay the bill. we raise the complaints and they said connection was not close it was temporary suspended. I asked them how they said it was not closed and they put the request for investigation. 2day they again back to us saying that i need to pay the bill for 2 monts (jan and Feb).

whats going on.. Do i need to go to consumer coart against mentally torcher? We are really frustrated from tata indicom service.

Request you to kindly do the needful as soon as possible otherwise we need to go through the proper channel.

For your information: This bill is from your side. we already said many times (7-8 times) to close the account. now its up to you, if you dont want to close the account, you need to pay my bills (its none of my business). Tata indicom ppls are crazy and they dont know how to deal with customers.

Pls do the needful, my details are as given below :

Customer Name: Priti dhiraj barapatre

phone : 09225728322

acc no : 977259282

Plan: vdata799 unlimited plan

Request for closing date : 29th oct and 5th Nov.

Kindly do the needful ASAP and give me the resolution date on my mail and phone : 9167398494.

BR,

Dhiraj Barapatre.

Company: TATA Photon Plus
Country: India

  <     >