BSNL West Bengal / Prepid 3G Connection
Not properly credited my prepaid account

Sir, I am Kallol Bhunia, a resident of Midnapore town, using BSNL prepaid 3G connection for nearly six months and my mobile no. is 09475500973. In 22/05 I have recharged my BSNL account by Rs. 62 which includes 15 days validity and 150 MB free GPRS usage. But after recharging I got only 41.8 MB free GPRS usage. After that I made several calls to the BSNL Customer Care Officials: at first they make me fool by giving me wrong informations and refused to lodge my complain but it is only 01/06 they give me a complain no.-5476630 when I again call them, but without any resolution time. Now when I use GPRS, it debited my main balance directly. I am totally disappointed with that condition. Help me.

Company: BSNL West Bengal / Prepid 3G Connection
Country: India
State: West Bengal
City: West Medinipur

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