Airtel
Incorrect billing

Reference: 37257956, I have been facing very frustated with the services provided by Airtel. Forget about the ground level advisor it is top management. I have contacted several time to MD of Airtel for getting the issue resolved but without any success. At first reminder there was action and call from Airtel corporate office and assured me that issue would be fixed within 48Hrs. This is almost a month now I am chasing with no success and no communication. This is insult of a customer paying them for services over last 7 years and now I have planned to go to court and also publish all the complaints to newspaper. Just now I had been call with customer care and when asked to handover call to senior the call was dosconnected as I am not ready to wait for 24hrs. This is useless customer service and Airtel should face the heat now...

Company: Airtel
Country: India

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